Baby-friendly fabric

Silent technology

Ease of maintenance

Peace of mind

Serene baby

Restful sleep

Built-in rocking chair

Rest for mom

Baby-friendly fabric

Silent technology

Ease of maintenance

Peace of mind

Serene baby

Restful sleep

Built-in rocking chair

Rest for mom

Baby-friendly fabric

Silent technology

Ease of maintenance

Peace of mind

Serene baby

Restful sleep

Built-in rocking chair

Rest for mom

Baby-friendly fabric

Silent technology

Ease of maintenance

Peace of mind

Serene baby

Restful sleep

Built-in rocking chair

Rest for mom

Return policy

1. CONDITIONS OF REFUND

At Whoopy, we strive to ensure your complete satisfaction. If you are not satisfied with your purchase, you can request a refund within 30 days of receiving your order.

✅ Reimbursement is possible if:

  • The request is made within 30 days after receipt of your order.
  • The product is new, unused and in its original packaging .
  • The product arrived damaged or has a manufacturing defect .
  • An error was made in the shipment ( wrong item received ).

❌ Reimbursement cannot be granted if:

  • The product has been used, washed or damaged after receipt.
  • The 30-day period after delivery has passed.
  • This is a free product, a final promotion or a non-returnable item for hygiene and safety reasons .

2. PROCEDURE FOR REQUEST FOR REIMBURSEMENT

1️⃣ Contact our customer service
Send an email to support@whoopycalin.fr with:

  • Your order number
  • A photo of the product in case of defect or error
  • The reason for your request

2️⃣ Product return

  • If your request is accepted, we will provide you with the return address.
  • Return costs are the responsibility of the customer , except in the event of an error on our part.

3️⃣ Validation and reimbursement

  • Once the product has been returned and checked, we will process the refund within 5 to 7 working days to the original payment method.
  • You will receive a confirmation email once the refund has been processed.

3. DEFECTIVE OR DAMAGED PRODUCTS

If your item arrives damaged or with a manufacturing defect, contact us immediately with supporting photos . We will offer you a prompt solution , such as an exchange or a full refund .

4. CANCELLATION OF ORDER

You can cancel your order within 12 hours of purchase.
After this period, your order is being processed and can no longer be cancelled.

5. CONTACT & CUSTOMER SERVICE

📧 Email: support@whoopycalin.fr

 
 

  • Free delivery

    Between 3 and 6 working days throughout France.

  • Free exchanges

    30 days to exchange them for free.

  • Secure payment

    Visa - MasterCard - American Express - Apple Pay - Shop Pay - PayPal.

  • Rated 4.9 out of 5

    Thousands of people have chosen Whoopy for their children.