Baby-friendly fabric
Silent technology
Ease of maintenance
Peace of mind
Serene baby
Restful sleep
Built-in rocking chair
Rest for mom
Baby-friendly fabric
Silent technology
Ease of maintenance
Peace of mind
Serene baby
Restful sleep
Built-in rocking chair
Rest for mom
Baby-friendly fabric
Silent technology
Ease of maintenance
Peace of mind
Serene baby
Restful sleep
Built-in rocking chair
Rest for mom
Baby-friendly fabric
Silent technology
Ease of maintenance
Peace of mind
Serene baby
Restful sleep
Built-in rocking chair
Rest for mom
Delivery Policy
1. PROCESSING ORDERS
We process all orders within 24 to 48 hours (excluding weekends and holidays). Once your order is confirmed, you will receive a confirmation email with your purchase details.
2. DELIVERY METHOD & DEADLINES
We offer only one delivery option to ensure fast and reliable service:
| Type of Delivery | Estimated time | Cost |
|---|---|---|
| Standard delivery | 3 to 6 working days | Free |
⚠ Note: Delivery times listed are estimated and may vary slightly depending on your location and logistical circumstances.
3. DELIVERY ZONE
We currently deliver to mainland France (including Corsica and Monaco).
📌 For delivery to Belgium, Switzerland or the French overseas departments and territories, please contact us before placing your order.
4. ORDER TRACKING
As soon as your order is shipped, you will receive an email with your tracking number to track your package in real time.
🔍 Track your order here: [Link to tracking page]
📩 Need help? Contact us at support@whoopycalin.fr and include your order number.
5. DELIVERY PROBLEMS
⏳ My order is delayed
If your order exceeds the 6 business day deadline, check your tracking. If no update is available after 48 hours , contact us so we can assist you.
📦 My package is marked as "delivered" but I haven't received it
- Check with your neighbors, caretaker, or post office.
- If you still cannot find your package, contact us immediately so that we can launch an investigation with the carrier.
6. ADDRESS ERROR
Please ensure your delivery address is correct before confirming your order. We cannot be held responsible for address errors provided by the customer.
If you notice an error after your purchase, please contact us as soon as possible at support@whoopycalin.fr
7. TAXES AND CUSTOMS DUTIES
Our products are shipped from our partner warehouses . In rare cases, customs fees may be applied by local authorities.
These fees are the responsibility of the customer and vary by country.
8. RETURNS & REFUNDS
If your product is damaged or you received the wrong order, please see our Return and Refund Policy for instructions on how to proceed.
9. CONTACT & CUSTOMER SERVICE
If you have any questions regarding your delivery, our customer service is available to help you:
📧 Email: support@whoopycalin.fr
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Free delivery
Between 3 and 6 working days throughout France.
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Free exchanges
30 days to exchange them for free.
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Secure payment
Visa - MasterCard - American Express - Apple Pay - Shop Pay - PayPal.
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Rated 4.9 out of 5
Thousands of people have chosen Whoopy for their children.
